Web Support

  • Hosting
  • SEO
  • Speed Optimization
  • Web Development
  • Wordpress
web-support-edinburgh

Providing proactive, regular and reliable website support services

Wordpress website support plans

If you have a WordPress website then it is important to keep it backed up, secure and up to date to ensure it continues to function correctly. On top of that if you want to see the website performance increase especially in terms of SEO then this requires regular work over a prolonged period of time in order to see improvements. Please see the support packages which I offer below.

One Off

You have a list of questions / tasks to do and would like to get them all done. In this case I can estimate how long the list of jobs will take to complete and we can work from fixed project fee or hourly depending on the size / nature of the tasks.

Flexible Pre-paid Hours

With this option, you can pre-purchase a block of my time (e.g., 10 hours) to use as needed. This flexible approach allows you to allocate the hours to various tasks as you see fit. I will keep detailed records of the time spent on each task, ensuring transparency and allowing you to track exactly how long each task takes.

It is important to me that you see a clear return on investment (ROI) for the work I perform. Therefore, I will always provide guidance on which tasks will deliver the best value for your investment, ensuring that your resources are utilized effectively.

These hours will never expire so you can use them as and when you would like.

Monthly Retainer

This option is for those who need ongoing support with their website. Before starting we will discuss exactly what your website needs are going to be in general to ensure these are completed and then we will establish a ‘wish list’ of features which you would like. Each month I will seek to make these a reality! It’s like having an in-house web support team, but without the overheads. This option is perfect for businesses seeking to elevate their WordPress experience with added performance optimisation and SEO support, in addition to comprehensive maintenance.

For the Monthly Retainer I will record how my time has been spent and send you a monthly report of all the work which has been completed.

Hosting Only

For clients with small, low-maintenance websites, I offer a package that includes hosting and basic maintenance services. This option is particularly popular among small businesses with WordPress sites that don’t require frequent updates.

Typically, clients who choose this package have received training on how to edit their site’s content during the initial setup. As a result, they often only need minimal support for ongoing maintenance. This package provides a cost-effective solution for those who need reliable hosting and occasional upkeep without the need for regular, hands-on management.